Knowing whether you’re achieving the contribution you intend, with data to prove it and a process for continuous improvement, is what an impact measurement framework gives you.
We start with your theory of change, co-designed if one doesn’t already exist, to identify the handful of outcomes, preferably no more than eight to ten, that genuinely demonstrate your impact. From there, we identify a measurement tool or survey for each outcome and decide how and when to apply it, gathering data in a way that’s simple without losing meaning.
A good framework does more than measure. It feeds back on effectiveness in real time, so you can see what’s working and improve what isn’t, and it becomes the foundation for reporting to a wide range of stakeholders, using both stories and data to reach as wide an audience as possible.
In 2023, the Australian Institute of Company Directors (AICD) commissioned us to develop a handbook on impact measurement for NFP board directors, available to download here. We launched it with a webinar that drew over 650 signups, available to view on the AICD website.
Our Clients
We’ve worked with organisations including:
- TAFE NSW
- Future Generation Global and Future Generation Australia
- Hand Heart Pocket
- ACOSS
- Suncorp
- RSLQ
- Dementia Australia
- Leukaemia Foundation
- Engineers Without Borders
- 54 Reasons
- The Benevolent Society
- Centre for Women & Co
- SSI
- Inner Melbourne Legal Centre
- Greenpeace
- Justice and Equity Centre
- The Groundswell Project
- Asset Management Council
- Australian Financial Complaints Authority Life Insurance Code Committee
- Energy Consumers Australia
- Happy Paws Happy Hearts
- Humans of Purpose
- Dhelkaya Health
- Open Door
- Inclusee
- Property Industry Foundation
